AI-Powered OCR Enables 95%+ Accuracy and 70% Less Manual Effort in InsurTech

The Challenge

A U.S.-based real-estate insurtech company relied on legacy OCR and manual workflows. Only ~50% of their PDF reports were machine-readable; Excel and scanned images still required re-keying. 

Misaligned tables and lost schemas were hurting their analytics, while limited traceability and vendor dependence raised compliance and data-security risks.

What we implemented

• A custom-trained AI OCR with LLMs was delivered in 3–4 months, to support multi-format extraction (PDF, Excel, and scans)
• Domain fine-tuning was applied on Balance Sheet, P&L, and AR/AP with JSON schemas and validation rules aligned to accounting standards
• Statement-specific agents were built with confidence scoring, exception routing, and approvals
• An audit trail linked every extracted value to the source, including selective data extraction & preprocessing
• Full Integration with their reporting/policy systems including end-to-end testing, change management, and light end-user training

Results that matter

• >95% accuracy across formats
• ~70% less manual effort; manual reviews decreased from 33% → <10%
• ~8 seconds/page processing time achieved; report generation became ~2× faster
• Fewer processing exceptions led to faster, more reliable insights for stakeholders

A5E replaced spreadsheet-heavy, PDF-only workflows with a governed, multi-format pipeline—improving speed, accuracy, and compliance while unlocking real-time decision-making.