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SAP S/4HANA Upgrade Reduces Production Incidents by 30% at Near-Zero Downtime for a Global Media Company

Client Profile

A global media analytics company runs business-critical SAP systems supporting finance, supply chain, and revenue operations across multiple regions. Over time, growth, integrations, and a distributed ecosystem increased operational complexity putting pressure on stability, security, and scalability.

The Challenge: Outdated S/4HANA System Limiting Stability and Scale

The organization operated an SAP S/4HANA 2020 on-premise landscape with heavy customizations and dependencies on SAP Convergent Mediation and Charging systems.

As the SAP landscape matured, the client needed to ensure long-term system support, security, and scalability without disrupting daily business operations or existing processes.

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