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84% of the companies that invest in improving their customer experience witness revenue increases. 73% of customers agree that a good experience drives brand loyalty.

Digital transformation efforts are in full swing across organizations that are looking to drive positive outcomes and ensure long-term sustainability.

Perhaps, it’s not surprising that 91% of the HR leaders responding to a recent Gartner poll confirmed that they had implemented work from home policies in response to the pandemic, which shows that every aspect of working is witnessing a

We have spoken previously of digital people practices for today’s digital employees. And of course, that process starts when a new employee joins the company. Let’s focus on a crucial aspect of people practices, onboarding a new employee. Employee

The sales team today looks nothing like what classic movies like Glengarry Glen Ross have portrayed to us. Large teams of people making large volumes of cold calls to large lists of prospects are now replaced by socially-savvy communicators building

It’s no secret that the essence of a company’s success lies in how well it manages its business operations, vendors, employees, and customers. Of course, many companies have sought to tap into that essence. And many of them have turned